Insight & Intelligence Library

The following material was used to inform the Tourism 2025 project team in the development of the themes for the Tourism 2025 framework, released in March 2014. 

 

Air Connectivity

Global documents

Report Link

Source Origin

Additional Information

Boeing Current Market Outlook (link to yearly document extracts and forecasts)

Boeing

 

Profitability and the Air Transport Value Chain

International Air Transport Association (IATA)

 

The Air Connectivity Index

Jean-François Arvis and Ben Shepherd, World Bank

 

The Virgin Blue Group of Airlines Announces First Phase Of Network Review

Virgin Australia

 

Global databases

Report Link

Source Origin

Additional Information

Diio Mi - Star Alliance Airline Schedules database

Diio

Available at a cost

Freedoms of the air

Wikipedia

 

Global Demographic and Socio- economic forecasts

Global Demographics

 

International Airlines Operated Flights and Seats

Australia Bureau of Infrastructure, Transport and Regional Economics

 

Sabre Airline database

Sabre Airline solutions

Available at a cost

National (New Zealand) level documents

Report Link

Source Origin

Additional Information

Air New Zealand Annual Financial Results 2013

Air New Zealand

 2014 Report

Air New Zealand adjusts regional services

Air New Zealand

 

Economic Benefits from Air Transport in New Zealand

Oxford Economics

 

Economic Effects of Air Services Liberalisation in New Zealand

Covec

 

Effect of air services availability on international visitors to New Zealand

Associate Professor David Timothy Duval and Aaron Schiff

Journal of Air Transport Management

New Zealand Aviation Data Review

Covec

 

New Zealand Aviation Overview: Flights, passengers and related statistics

Ministry of Tourism, November 2008

 

New Zealand International Air Transport Policy

New Zealand Ministry of Transport

 

The New Zealand Aviation Operational Environment: A Guide for the Tourism Sector

Covec

Aaron Schiff, August 13 2013

The New Zealand Sectors Report Tourism

Ministry of Business, Innovation & Employment

 

The Principles of Market Access: The Aeropolitics of Ownership and Control

Associate Professor David Timothy Duval

 

National (New Zealand) level databases

Report Link

Source Origin

Additional Information

International air transport review policy statement

Ministry of  Transport

 

International Travel and Migration

Statistics New Zealand

 

International Visitor Arrivals

Ministry of Business, Innovation & Employment

 

International Visitor Survey

Ministry of Business, Innovation & Employment

 

Tourism Satellite Account

Statistics New Zealand

 

 

Domestic

National (New Zealand) level documents

Report Link

Source Origin

Additional Information

Convention Activity Survey YE March 2013 report

Ministry of Business, Innovation & Employment

 

Domestic Tourism Market Segmentation

Angus & Associates

Ministry of Tourism

Balance of Travel

Balance of Travel, Chris Adams, Miles

 

National (New Zealand) level databases

Report Link

Source Origin

Additional Information

Regional Gross Domestic Product: Year ended March 2007–10

Statistics New Zealand

 

Tourism Satellite Account

Tourism Satellite Account, Statistics New Zealand

 

Accommodation Survey

 

Accommodation Survey, Statistics New Zealand

 

Domestic Travel Survey

 

Domestic Travel Survey

 

 Regional Visitor Monitor

 

Ministry of Business, Innovation & Employment

 

Global documents

Report Link

Source Origin

Additional Information

Local Consumer Review Survey 2013

Bright Local

 

 

General

Global documents

Report Link

Source Origin

Additional Information

ITB World Travel and Trends Report 2012 / 2013

UNWTO and European Travel Commission

2011

Global Dynamism Index 2012: Business growth fundamentals

Grant Thornton

 

Generating Business Momentum Through Knowledge

Phil Ruthven, Chairman, IBISWorld

 

Phil Ruthven

17 May 13

Indicators for measuring competitiveness in tourism

OECD: Dupeyras, A. and N. MacCallum

 

Just-in-time strategy for a turbulent world

Lowell L. Bryan ( McKinsey & Company)

 

Facts & Figures at a glance

Tourism Research Australia

 

State of the Industry 2012: Abridged report

Tourism Research Australia

 

What Happens When You Stop Marketing?: The Rise and Fall of Colorado Tourism

Dr. Bill Siegel, Chairman & CEO, Longwoods International

 

Trading places: Unlocking export opportunities through better air links to new markets

CBI

 

The quest for a Ryanair of rail freight

The Economist

 

An Australia- New Zealand Air Corridor: How creating an Australian common air border could deliver 140,000 extra visitors to Australia.

Tourism and Transport Forum, Australia

 

7th Tourism Ministerial Meeting (Peru)

The Ministry of International Commerce and Tourism (Peru)

24 July 2013

Global databases

Report Link

Source Origin

Additional Information

Globe Shopper: someone who regards shopping as a fundamental part of their travel experience

Global Blue

 

The Global Blue Briefing: Issue 5: Autumn 2012

Global Blue

 

National (New Zealand) level documents

Report Link

Source Origin

Additional Information

Inbound Tourism Operators and GST

New Zealand Tourism Export Council

Covec, December 2012

New Zealand International Golf Tourism Strategy

Tourism New Zealand

 

Strategic Priorities for Success: A 2013 Perspective

New Zealand Automobile Association

 

Lincoln University: Strategic Plan: 2014-2018

Lincoln University

 

2012 Communications Plan: To support the Strategic Action Plan

Wood Council of NZ Inc

 

New Zealand Forest and Wood products Industry: Strategic Action Plan

Wood Council of NZ Inc

 

Forest and Wood Products Industry Strategic Plan

Wood Council of NZ Inc

 

New Zealand Red Meat Sector Strategy

Meat Industry Association

 

New Zealand Tourism Strategy 2015: Implementation plan

Tourism New Zealand

 

Destination New Zealand: a Growth Strategy for New Zealand Tourism

Tourism Strategic Marketing Group

 

New Zealand Trade & Enterprise: Statement of Intent: 2012-2015

New Zealand Trade & Enterprise

 

Sleeping beauty is awake: Tourism sector update

Nathan Penny ( Westpac Institutional Bank)

 

Building New Zealand's Economy- Boosting Tourism

Hon Chris Tremain (Associate Minister of Tourism)

April 2013

Tourism in New Zealand  (Publication No. 4 of the Contract Research Unit of the N.Z. Institute of Economic Research)

N.Z. Institute of Economic Research

 

Tourism Future 2011-14: The Visitor Economy: Creating Wealth

Tourism Industry Association

 

Regional Economic Activity Report

New Zealand Government

2014 Report

Understanding the Value Created by Campervan Tourists in New Zealand

Jennie Coker, Covec

 

Understanding the Value Created by Cruise Tourism: Cruise Passenger Research

Jennie Coker, Covec

 

Economic and Social Contribution of New Zealand's Airports

New Zealand Airports Association: m.e spatial

 October 2013

The Connectivity Story: The Centre of gravity has changed

TIA

Simon Wallace

2013

Retail Investor roadshow

Auckland Airport

 

Ambition 2020: Asia

Auckland Airport

 

New Zealand International Visitor Forecasts 2012-2018

The Tourism & Leisure Group Limited

 

Domestic Travel by New Zealand Residents

Ministry of Tourism

 

Auckland's Visitor Plan 2011-2021

ATEED

 

Auckland's Major Events Strategy

ATEED

 

Auckland Visitor Plan: December 2011

ATEED

 

Auckland Visitor Plan: Research Document

Shane Vuletich: Covec

Shane Vuletich

2011

Background Paper to the Christchurch Economic Development Strategy

Canterbury Development Corporation

 

Christchurch Economic Development Strategy

Canterbury Development Corporation

 

Hurun Report publishes The Chinese Luxury Traveler (2013) for third time with ILTM

Hurun Report

 2015 report

The New Zealand China Relationship: Material for New Zealand-China Council Delegation

NZIER

NZIER

Indonesia 2013

Tourism New Zealand

 New Research 2015

Emerging Considerers: Brazil

Tourism New Zealand

 New Research 2015

Going Social in Brazil

Jovem Nerd, Jan Bierman, New Zealand Education

 

Tourism and Ecosystem services in New Zealand

Lincoln University

Dr David G Simmons

The value of conservation

Department of Conservation

 

The New Zealand Herald: Project Auckland ( November 6, 2012)

The New Zealand Herald

November, 6, 2012

Educating and Informing about Careers in Tourism: Scoping Report for Tourism Industry Association New Zealand

Luhrs & Company

August 2013

Tourism Industry Association Annual Report 12/13

Tourism Industry Association

2013

 

Global Environment

Global documents

Report Link

Source Origin

Additional Information

2007 to 2010 National Tourism Plan: A Journey Towards Inclusion

Brazil

National Tourism Plan

Bermuda National Tourism Master Plan

Bermuda

National Tourism Plan

Boeing Current Market Outlook (link to yearly document extracts and forecasts)

Boeing

 

Canada’s Federal Tourism Strategy: Welcoming the World

Canada

National Tourism Plan

Characteristics New Tourism Nation Promotion Basic Plan

Japan

National Tourism Plan

China market profile (example of country outline produced by Tourism Australia)

Tourism Australia

 

Cook Islands Tourism 2005-15: A Geotourism Strategy

Cook Islands

National Tourism Plan

Country Brand Index 2012-13

FutureBrand

 

Delivering a Golden Legacy  (A growth strategy for inbound tourism to Britain from 2012 to 2020)

UK

National Tourism Plan

Demographic Change and Tourism

UNWTO & European Travel Commission

 

Distribution 2020: Situational Analysis

Tourism Australia

 

Finland's Tourism Strategy to 2020: Four Good Reasons to Promote Tourist Industry Development

Finland

National Tourism Plan

Global National Tourism Plans Summary

TIA

2013, June

International tourism hits one billion

UNWTO

 

National and Integral Tourism Plan 2012-2015

Spain

National Tourism Plan

National Plan- A Bottom-up Approach to Tourism Development

Sweden

National Tourism Plan

National Strategic Plan for Tourism(Fostering the Development of Tourism in Portugal)

Portugal

National Tourism Plan

National Tourism Sector Strategy

South Africa

National Tourism Plan

National Travel & Tourism Strategy: Task Force on Travel & Competitiveness

USA

National Tourism Plan

New horizons for Irish tourism: An Agenda for Action

Ireland

National Tourism Plan

Promote Iceland: Long Term Strategy for the Icelandic Tourism Industry

Iceland

National Tourism Plan

Shaping the future of travel in Asia Pacific: The Big Four Travel Effects

Amadeus Asia Pacific

 

Strategic Tourism Planning at a National Level in Fiji

Fiji

National Tourism Plan

The Emerging Middle Class in Developing Countries

Homi Kharas, OECD, Global Development Outlook

 

The Emerging Middle Class in Developing Countries

Brookings Institute

Homi Kharas

The Future of Tourism in Queensland

CSIRO

 

The National Strategy: Tourism Scotland 2020

Scotland

National Tourism Plan

The National Tourism Development Strategy and Programs Improving Human Resource Capacities

Philippines

National Tourism Plan

The Outline for National Tourism and Leisure (2013-2020)

China

National Tourism Plan

The Travel & Tourism Competitiveness Report 2013

World Economic Forum

 

Tourism 2020

Australia

National Tourism Plan

Tourism Strategy of Turkey 2023

Turkey

National Tourism Plan

Tourism Towards 2030: Global Overview

UNWTO

 

UNWTO Tourism Highlights, 2013 Edition

UNWTO

 

Urban world: Cities and the rise of the consuming class

McKinsey Global Institute

 

World Wealth Report 2013

Capgemini

 

Global databases

Report Link

Source Origin

Additional Information

Global Demographic and Socio- economic forecasts

Global Demographics

 

Tourism Economics (Market Share data)

Tourism Economics

 

National (New Zealand) level documents

Report Link

Source Origin

Additional Information

Active Considerer Research

Tourism New Zealand, Taylor Nelson Sofres (TNS)

 

Ambition 2020: Chinese Traveller Survey

Auckland Airport

 

New Zealand tourism, sector outlook: Forecasts for 2013-19

NZIER

 

Revisions to New Zealand’s macroeconomic accounts to December 2013

Statistics New Zealand

 

The New Zealand Story

Tourism New Zealand

 

Tourism New Zealand: Three Year Marketing Strategy FY2014 - FY2016

Tourism New Zealand

 

National (New Zealand) level databases

Report Link

Source Origin

Additional Information

International Visitor Arrivals

Ministry of Business, Innovation & Employment

 

International Visitor Survey

Ministry of Business, Innovation & Employment

 

Regional Tourism Estimates

Ministry of Business, Innovation & Employment

 

Tourism Satellite Account

Statistics New Zealand

 

 

Growing Value Together

Global documents

Report Link

Source Origin

Additional Information

China Tourism Update

Travel Link Daily

 

Country Brand Index 2012-13

FutureBrand

 

The Associations Meetings Market, 1963-2012

ICCA

 

Tourism 2020

Tourism Australia

 

Country and City Rankings 2012

ICCA

 

Global Wealth Report 2013

Credit Suisse

 

Cruise Lines International Association 2012 Industry Update

Cruise Lines International Association

 

UNWTO Tourism Highlights

UNWTO

2013 Edition

National (New Zealand) level documents

Report Link

Source Origin

Additional Information

Ambition 2020: Insights, Trends & Opportunities

Auckland Airport

 

Balance of Travel 1987 – 2013

Chris Adams, Miles

 

China becomes New Zealand’s biggest trade partner

3 News

 

CINZ Strategic Plan to 2015

CINZ, September 2011

 

Domestic Travel by New Zealand Residents

Ministry of Tourism, November 2009

 

Government and SkyCity agree to $402m Convention Centre

Beehive.govt.nz

 

New Zealand Tourism Sector Outlook: Forecasts for 2013-19

Ministry of Business, Innovation &  Employment

 

Nga Haerenga - The New Zealand Cycle Trail Evaluation Report

Ministry of Business, Innovation & Employment

 

Planning for the future: Structural change in New Zealand’s population, labour force and productivity

Geoff Bascand, Statistics New Zealand

 

Submission to Commerce Select Committee on the New Zealand  International Convention Centre Bill

TIA, 22 August 2013

 

TV Map/Nielsen Media Research Advertising Spend 2011/12

Wild About New Zealand

 

Targeting Special Interests

Tourism New Zealand 

 

Visitor Experience Monitor: Maori Cultural Activities Summary 2008/11

Tourism New Zealand

 

National (New Zealand) level databases

Report Link

Source Origin

Additional Information

Domestic Travel Survey

Ministry of Business, Innovation & Employment

 

International Travel and Migration

Statistics New Zealand

 

International Visitor Survey

Ministry of Business, Innovation & Employment

 

Tourism Satellite Account

Statistics New Zealand

 

 

Insight

National (New Zealand) level documents

Report Link

Source Origin

Additional Information

Economic Impact of the New Zealand Cruise Sector

Thomas Worley & Greg Akehurst; Market Economics Limited

 Updated

National (New Zealand) level databases

Report Link

Source Origin

Additional Information

Accommodation Survey

Statistics New Zealand

 

International Visitor Survey

Ministry of Business, Innovation & Employment

 

Regional Tourism Estimates

Ministry of Business, Innovation & Employment

 

Tourism Satellite Account

Statistics New Zealand

 

Visitor Insights Programme (VIP)

Angus & Associates

 

 

Local Government

National (New Zealand) level documents

Report Link

Source Origin

Additional Information

Local government's role in supporting businesses and growing the economy

Local government's role in supporting businesses and growing the economy, LGNZ 

 

Regional Tourism Organisation Benchmarking Survey, 2012

 RTONZ

 

National (New Zealand) level databases

Report Link

Source Origin

Additional Information

Regional Tourism Estimates

Regional Tourism Estimates, MBIE 

 

 

Productivity for Profit

Global documents

Report Link

Source Origin

Additional Information

Independent Review of Enhanced Cruise Ship Access to Garden Island

Dr Allan Hawke

Australian Department of Defence

The economic contribution of the cruise sector to Australia

Deloitte Access Economics for Carnival Australia

 

Tourism 2020

Australia

 

National (New Zealand) level documents

Report Link

Source Origin

Additional Information

Assessing-labour-market-needs-18-May-2015.pdf

NZIER/TIA

Released at TRENZ 2015, 18 May 2015

New Zealand Tourism Strategy 2015

New Zealand Tourism

 

Boosting productivity in the services sector

New Zealand Productivity Commission

 

Economic Impact of the New Zealand Cruise Sector

Thomas Worley & Greg Akehurst; Market Economics Limited

 

International Marketing

Ski Areas Association of NZ (SAANZ)

 

New Zealand tourism, sector outlook: Forecasts for 2013-19

NZIER

 

Responses to seasonality: the experiences of peripheral destinations’, International Journal of Tourism Research, vol 1(5)

 

Tom Baum & Laura Hagen, 1999

Using major events to enhance the visitor economy- Auckland case study

Rachael Carroll- Auckland Tourism Events and Economic Development (ATEED)

Presentation at 2013 TIA Summit, 1st October 2013

National (New Zealand) level databases

Report Link

Source Origin

Additional Information

Annual Enterprise Survey: 2011 financial year

Statistics New Zealand

 

Business Operations Survey: 2011

Statistics New Zealand

 

Regional Tourism Estimates

Ministry of Business, Innovation & Employment

 

Tourism Satellite Account

Statistics New Zealand

 

 

 

State of the Industry

National (New Zealand) level documents

Report Link

Source Origin

Additional Information

Convention Activity Survey YE March 2013 report

Ministry of Business, Innovation & Employment

 

Cruise Ship Tourism in Akaroa-Visitor experiences and expenditure and business stakeholder perceptions

Lincoln University

 

The role of Tourism in the recovery of the City

Dr David Simmons, Lincoln University

 

National (New Zealand) level databases

Report Link

Source Origin

Additional Information

Accommodation Survey

Statistics New Zealand

 

International Travel and Migration

Statistics New Zealand

 

International Visitor Arrivals

Ministry of Business, Innovation & Employment

 

International Visitor Survey

Ministry of Business, Innovation & Employment

 

Regional Gross Domestic Product: Year ended March 2007–10

Statistics New Zealand

 

Regional Tourism Estimates

Ministry of Business, Innovation & Employment

 

Tourism Satellite Account

Statistics New Zealand

 

 

Target for Value

Global documents

Report Link

Source Origin

Additional Information

Education at a Glance 2011: OECD Indicators (Indicator C3 - Who studies abroad and where?)

OECD

 

International Education Visitation: Tourism Opportunities

Michael Davidson, Hugh Wilkins, Brian King, Perry Hobson, Stephen Craig-Smith and Sarah Gardiner

Sustainable Tourism Online

Global databases

Report Link

Source Origin

Additional Information

China - the new number one tourism source market in the world

UNWTO

 

Diio Mi - Star Alliance Airline Schedules database

Diio

Available at a cost

National (New Zealand) level documents

Report Link

Source Origin

Additional Information

Ambition 2020: Insights, Trends & Opportunities

Auckland Airport

 

Building Export Markets

New Zealand Government

MBIE

China Market Review

Ministry of Business, Innovation & Employment

 

Chinese students VFR survey

Tourism New Zealand

September 2012

Christchurch Central Recovery Plan

Christchurch Central Development Unit

 

Economic Impact of the New Zealand Cruise Sector

Thomas Worley & Greg Akehurst; Market Economics Limited

 

Go Beyond

Air New Zealand

 

Greater Christchurch Visitor Sector Recovery Plan

Christchurch and Canterbury Tourism

 

International Marketing

Ski Areas Association of NZ (SAANZ)

 

New Zealand tourism, sector outlook: Forecasts for 2013-19

NZIER

MBIE

Premier Kiwi Partnership

Tourism New Zealand

 

The role of Tourism in the recovery of the City

Dr David Simmons, Lincoln University

 

National (New Zealand) level databases

Report Link

Source Origin

Additional Information

Accommodation Survey

Statistics New Zealand

 

International students in New Zealand

Education Counts

 

International Visitor Arrivals

Ministry of Business, Innovation & Employment

 

International Visitor Survey

Ministry of Business, Innovation & Employment

 

Regional Tourism Estimates

Ministry of Business, Innovation & Employment

 

Tourism Satellite Account

Statistics New Zealand

 

 

Visitor Experience

Global documents

Report Link

Source Origin

Additional Information

 Jobs Originated through Launching Travel (JOLT) Act

United States

 

2020 New Research to Help Australian Tourism Reach its Potential

Tourism Australia

 

Australian National Landscapes Program

Tourism Australia

 

Business Growth Opportunities in the New APEC Economy

Tourism Australia

 

Free Wi-Fi for Tourists: Cities that are Leading the Way

Skift Travel IQ

 

Global Insights on Succeeding in the Customer Experience Era

Oracle

 

IHG conducts a survey to reveal travellers’ most preferred hotel facilities

InterContinental Hotels Group (IHG)

 

Is Your Business Listed? Consumers Rely Increasingly on Online Review Sites and Internet Yellow Pages

Review Trackers

 

Making customer satisfaction pay: connecting survey data to financial outcomes in the hotel industry, 2010

The Center for Hospitality; Gina Pingitore , Dan Seldin & Arianne Walker Ph.D.

 

Review Trackers Demo Video

Review Tracker

 

Satisfaction And Dissatisfaction With Destination Attributes: Influence On Overall Satisfaction And The Intention To Return

Joaquin A Marin and Jaume G Taberner

 

Satmetrix case studies

Satmetrix

 

Setting the Stage for Visitor Experiences in Canada’s National Heritage Places

Ed Jager and Annique Sanche

 

Talking to strangers: Millennials trust people over brands

Bazaarvoice

 

The Experience Development Strategy: Guidelines for Australia’s National Landscape Steering Committees

Tourism Australia

 

The Impact of Customer Service on Customer Lifetime Value

Dimensional Research / ZenDesk, 2013

 

The watermark consulting 2013 customer experience ROI study

Watermark consulting

 

To increase scores and booking, hotels must respond to guest reviews

Tnooz

 

Two-thirds of European hotels now offering free Wi-Fi to guests

Tnooz

 

National (New Zealand) level documents

Report Link

Source Origin

Additional Information

A New Era of Marketing New Zealand in China on Social Media has Come!

Victoria University of Wellington

NZCTA

Ambition 2020: Insights, Trends & Opportunities

Auckland Airport

 

Australian and Chinese visitors to New Zealand -perceptions of accommodation, food and beverage

Waikato University

Professor Chris Ryan, Waikato University

2012, August

Building a better Chinese tourist friendly destination

James Yang, China UnionPay South Pacific

 

China Market Review

Ministry of Business, Innovation & Employment

 

Chinese visitor satisfaction: issues and recommendations

Tourism New Zealand

 

Great Walks

Department of Conservation

 

Internet access

Auckland Airport

 

Maori Cultural Activities Summary 2008/2011

Tourism New Zealand

August 2011

Monitoring the Visitor Experience in New Zealand

New Zealand Tourism Research Institute

2013, August

Monitoring the Visitor Experience in New Zealand-Appendix 1

New Zealand Tourism Research Institute

2013, August

Monitoring the Visitor Experience in New Zealand-Appendix 2

New Zealand Tourism Research Institute

2013, August

Monitoring the Visitor Experience in New Zealand-Appendix 3

New Zealand Tourism Research Institute

2013, August

Premier Kiwi Partnership

Tourism New Zealand

 

Targeting Special Interests

Tourism New Zealand

 Updated

Telecom launches national commercial Wi-Fi network

Telecom

 

Travel Survey

Trade Me

 

Visitor Experience Measures-  Visitor decision-making process

Angus & Associates

 

Visitor experience drives value

Angus & Associates

 

Visitor Profile Interview (VPI)

Te Papa

 

Targeting Special Interests

Tourism New Zealand

 

Visitor Experience Monitor: Maori Cultural Activities Summary 2008/11

Tourism New Zealand

 

National (New Zealand) level databases

Report Link

Source Origin

Additional Information

International Visitor Arrivals

Ministry of Business, Innovation & Employment

 

International Visitor Survey

Ministry of Business, Innovation & Employment

 

Regional Tourism Estimates

Ministry of Business, Innovation & Employment

 

Tourism Research Australia publications

Tourism Research Australia

 

Visitor Experience Monitor 2011/2012

Tourism New Zealand

 

Visitor Performance Reporting

Customs New Zealand